Reference Call Completion Rate %

Owner: Customer Success Manager • Frequency: weekly • Unit: percent

"Reference Call Completion Rate % for Advocacy & Evangelism"

Linked Tasks (chain evidence)

S-201 — Reference Call Coordination

Evidence Reminder
Log ValueLogs for this KPI and its linked tasks. Learn more at /valuelogs/.

📐 Calculus

Formula:

INFO

COUNT(completed_reference_calls) / COUNT(requested_reference_calls) * 100

Valuation Link: This metric directly impacts: pipeline

✅ Verified Source of Truth
GFE-SkillSystem/specs/kpis/kpi-definitions.json

Evidence Reminder
Log ValueLogs for this KPI and its linked tasks. Learn more at /valuelogs/.

Linked Tasks (chain evidence)

S-201 — Reference Call Coordination