Save Rate %

Owner: Customer Success Manager • Frequency: weekly • Unit: percent

"Save Rate % for Churn Save & Winback"

Linked Tasks (chain evidence)

S-180 — At-Risk Account Save Play Execution

Evidence Reminder
Log ValueLogs for this KPI and its linked tasks. Learn more at /valuelogs/.

📐 Calculus

Formula:

INFO

COUNT(saved_accounts) / COUNT(at_risk_accounts) * 100

Valuation Link: This metric directly impacts: pipeline

✅ Verified Source of Truth
GFE-SkillSystem/specs/kpis/kpi-definitions.json

Evidence Reminder
Log ValueLogs for this KPI and its linked tasks. Learn more at /valuelogs/.

Linked Tasks (chain evidence)

S-180 — At-Risk Account Save Play Execution