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Activated-to-Retention Conversion %

Owner: Sales OpsFrequency: weeklyUnit: percent

"Share of activated customers who are retained (passed retention threshold) within the observation window. Use retention definition documented in S-920."


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📐 Calculus

Formula:

INFO

COUNT(activated_customers_who_retained)/NULLIF(COUNT(activated_customers),0) * 100

Valuation Link: This metric directly impacts: retention


✅ Verified Source of Truth
GFE-SkillSystem/specs/kpis/kpi-definitions.json
Evidence Reminder
Log ValueLogs for this KPI and its linked tasks. Learn more at /valuelogs/.
Linked Tasks (chain evidence)