CRM Log Rate

Owner: Sales Ops • Frequency: daily • Unit: percent

"Share of outbound touches that are logged to the CRM within the SLA window."

Linked Tasks (chain evidence)

S-002 — Log Outreach Activity S-105 — CRM Log & Activity Sync

Evidence Reminder
Log ValueLogs for this KPI and its linked tasks. Learn more at /valuelogs/.

📐 Calculus

Formula:

INFO

COUNT(logged_touches)/COUNT(expected_touches) * 100

Valuation Link: This metric directly impacts: operational_risk

✅ Verified Source of Truth
GFE-SkillSystem/specs/kpis/kpi-definitions.json

Evidence Reminder
Log ValueLogs for this KPI and its linked tasks. Learn more at /valuelogs/.

Linked Tasks (chain evidence)

S-002 — Log Outreach Activity S-105 — CRM Log & Activity Sync