Gross Retention Rate %

System path

ValuationOps→RevenueOps→Suites→GFE Customer Success Suite→Flows→Renewal Management→Processes→Renewal Management→KPIs→Gross Retention Rate %

Gross Retention Rate % for Renewal Management

Owner: Revenue Operations · Frequency: weekly · Unit: percent

Operational links

Processes measured by this KPI

No process relationships published yet.

Tasks that feed this KPI

F-171 — Renewal Revenue Recognition Reporting

OKRs tracked by this KPI

No OKR relationships published yet.

Valuation role

Valuation link
pipeline · Primary ops family: RevenueOps

Formula

SUM(renewed_arr) / SUM(prior_period_arr) * 100

Typical data sources

• crm
• analytics

Chain truth
ValueLog → Task → Process → KPI → OKR → ValuationOps → Enterprise Value

✅ Source of Truth
GFE-SkillSystem/specs/kpis/kpi-definitions.json