Save Rate %

System path

ValuationOps→RevenueOps→Suites→GFE Customer Success Suite→Flows→Churn Save & Winback→Processes→Churn Save & Winback→KPIs→Save Rate %

Save Rate % for Churn Save & Winback

Owner: Customer Success Manager · Frequency: weekly · Unit: percent

Operational links

Processes measured by this KPI

No process relationships published yet.

Tasks that feed this KPI

S-180 — At-Risk Account Save Play Execution

OKRs tracked by this KPI

No OKR relationships published yet.

Valuation role

Valuation link
pipeline · Primary ops family: RevenueOps

Formula

COUNT(saved_accounts) / COUNT(at_risk_accounts) * 100

Typical data sources

• crm
• analytics

Chain truth
ValueLog → Task → Process → KPI → OKR → ValuationOps → Enterprise Value

✅ Source of Truth
GFE-SkillSystem/specs/kpis/kpi-definitions.json