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Playbook Completion Rate ​

System path
ValuationOps→RevenueOps→KPIs→Playbook Completion Rate

Share of onboarded customers who complete the service playbook/guided runbook. Useful for activation and readiness measurement.

Owner: Product Content · Frequency: weekly · Unit: percent

Processes measured by this KPI ​

No process relationships published yet.

Tasks that feed this KPI ​

No task relationships published yet.

OKRs tracked by this KPI ​

No OKR relationships published yet.

Valuation role ​

Valuation link
engagement · Primary ops family: RevenueOps
Formula

COUNT(completed_playbooks)/NULLIF(COUNT(onboarded_customers),0) * 100

Typical data sources
  • product_analytics
  • learning_platform
Chain truth
ValueLog → Task → Process → KPI → OKR → ValuationOps → Enterprise Value
✅ Source of Truth
GFE-SkillSystem/specs/kpis/kpi-definitions.json