Customer Health Scoring & Monitoring

System path

ValuationOps→RevenueOps→Suites→GFE Customer Success Suite→Flows→Health Monitoring & QBRs→Processes→Health Monitoring & QBRs→Tasks→Customer Health Scoring & Monitoring

Health scores calculated daily; risk alerts configured; dashboard live

Domain: sales · Level: 3 · Owner: CS Ops

Upstream system node

This task belongs to Health Monitoring & QBRs, which is the operational process that coordinates the work.

Downstream value links

KPIs this task moves

KPI-REV-GEN-HEALTH-SCORE-COVERAGE- — Health Score Coverage %

OKRs this task supports

OKR-2025-Q1-03 — OKR for Health Monitoring & QBRs

ValueLog proof role

valuelog-proof — ValueLog Proof

Valuation layer touched
This task contributes to KPI movement in: pipeline.

Execution contract

Acceptance criteria

Health scores calculated daily; risk alerts configured; dashboard live

Inputs

No strict inputs published.

Outputs

No strict outputs published.

Chain truth
ValueLog → Task → Process → KPI → OKR → ValuationOps → Enterprise Value

✅ Source of Truth
GFE-SkillSystem/specs/tasks/S-160.json