Time to Handoff (hours)

System path

ValuationOps→RevenueOps→Suites→GFE Customer Success Suite→Flows→Onboarding & Implementation→Processes→Onboarding & Implementation→KPIs→Time to Handoff (hours)

Time to Handoff (hours) for Onboarding & Implementation

Owner: Account Executive · Frequency: weekly · Unit: days

Operational links

Processes measured by this KPI

No process relationships published yet.

Tasks that feed this KPI

S-150 — Sales-to-CS Handoff & Expectation Alignment

OKRs tracked by this KPI

No OKR relationships published yet.

Valuation role

Valuation link
pipeline · Primary ops family: RevenueOps

Formula

AVG(handoff_completed_time - deal_closed_time)

Typical data sources

• crm
• analytics

Chain truth
ValueLog → Task → Process → KPI → OKR → ValuationOps → Enterprise Value

✅ Source of Truth
GFE-SkillSystem/specs/kpis/kpi-definitions.json