Activation-to-Retention Handoff

System path

ValuationOps→RevenueOps→Suites→GFE Lead Generation Suite→Flows→Inbound & Service — Service-Led Growth (SLG)→Processes→Inbound & Service — Service-Led Growth (SLG)→Tasks→Activation-to-Retention Handoff

In-app signals mapped to retention triggers; handoff and SLA defined

Domain: sales · Level: 3 · Owner: Sales Ops

Upstream system node

This task belongs to Inbound & Service — Service-Led Growth (SLG), which is the operational process that coordinates the work.

Downstream value links

KPIs this task moves

KPI-REV-GEN-ACTIVATEDTORETENTION-CONVERSIO — Activated-to-Retention Conversion%

OKRs this task supports

OKR-2025-Q2-SLG — OKR for Inbound & Service — Service-Led Growth (SLG)

ValueLog proof role

valuelog-proof — ValueLog Proof

Valuation layer touched
This task contributes to KPI movement in: pipeline.

Execution contract

Acceptance criteria

In-app signals mapped to retention triggers; handoff and SLA defined

Inputs

No strict inputs published.

Outputs

No strict outputs published.

Chain truth
ValueLog → Task → Process → KPI → OKR → ValuationOps → Enterprise Value

✅ Source of Truth
GFE-SkillSystem/specs/tasks/S-920.json